image

Disclaimer

This Disclaimer governs your access to and use of the services (“Services”) provided by Luks Era Technologies (“Company,” “We,” “Us,” or “Our”). By using our website, mobile apps, APIs, or related Services, you (“User,” “You,” or “Your”) agree to the terms outlined below.

No Guarantee of Continuous Service

While we aim to provide reliable and uninterrupted Services, perfect operation cannot be guaranteed. Service interruptions may occur due to:

  • Scheduled maintenance, system upgrades, or software updates

  • Technical malfunctions, glitches, or software errors

  • Circumstances beyond our reasonable control

Our Role in Payment Transactions

We act solely as an intermediary between merchants and customers. Users should note:

  • We do not guarantee the quality, legality, safety, or delivery of products or services purchased via the platform

  • Any disputes regarding purchases must be resolved directly with the respective merchant

Factors Influencing Payment Processing

Payment transactions may be affected by:

  • Bank or payment network outages or disruptions

  • Insufficient account balance or available funds

  • Fraud detection or other risk management protocols

  • Compliance with applicable laws and regulatory obligations

Compliance with Laws

Our Services operate in accordance with Indian regulations, including:

  • Digital Personal Data Protection Act, 2023 (DPDP Act)

  • Information Technology Act, 2000

  • RBI guidelines

User Responsibility: Users must ensure that all actions taken while using the Services comply with applicable laws and regulations.

No Professional Advice

  • Information provided through the Services is for general informational purposes only

  • It does not constitute financial, legal, or tax advice

  • Users should seek guidance from qualified professionals for financial, legal, or tax matters

Third-Party Links and Integrations

  • The platform may integrate with or link to third-party websites, apps, or services

  • We do not control, endorse, or assume responsibility for third-party content, policies, or practices

  • Users are responsible for reviewing the privacy policies and terms of use of any third-party service

Security and User Responsibilities

Although strong security measures are in place, no system is entirely immune to cyber threats. Users are responsible for:

  • Safeguarding login credentials and managing account access

  • Protecting payment and financial information

  • Handling personal data shared while using the Services

Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any direct, indirect, incidental, consequential, or special damages arising from use of the Services

  • Our total liability for any single transaction is limited to the transaction fees paid for that transaction

Updates to This Disclaimer

  • This Disclaimer may be updated periodically to reflect changes in Services, legal requirements, or regulatory obligations

  • Continued use of the Services after updates constitutes acceptance of the revised Disclaimer

Acceptance of Terms

If you do not agree with any part of this Disclaimer, you must immediately discontinue using the Services.