Terms and Conditions

Luks Era Technologies is owned and operated by LUKS ERA TECHNOLOGIES PRIVATE LIMITED. We value the trust you place in our platform while accessing or using our Services.

Definitions and Interpretation

For these Terms:

• “We,” “our,” “us” refers to Luks Era Technologies
  
  
• “You,” “your,” “user” refers to any individual or business entity that accesses or uses the Services
  
  

Scope and Applicability

These Terms establish the rules, responsibilities, and conditions for using our payment Services:

• Accessing or using the platform constitutes agreement to these Terms
  
  
• If you disagree with any provision, you must immediately stop using the Services
  
  
• Continued use of the platform signifies acceptance of future modifications or revisions
  
  

Agreement to the Terms

• By using the Services, you confirm that you have read, understood, and accepted these Terms and our Privacy Policy
  
  
• Users who do not agree with any provision must immediately discontinue using the Services
  
  

User Eligibility and Account Responsibilities

To access and use the Services, users must:

• Be at least 18 years old and legally capable of entering binding agreements
  
  
• Operate a lawful business or entity in accordance with applicable laws and regulations
  
  
• Complete KYC verification using accurate personal and business documents
  
  
• Safeguard account credentials, as all activity conducted through the account is considered authorized unless proven otherwise
  
  

Note: Account approval, suspension, or termination may be exercised at our discretion, with or without prior notice.

Services Provided

Luks Era Technologies offers digital payment solutions supporting transactions via:

• Debit and credit cards
  
  
• UPI
  
  
• Net banking
  
  
• Digital wallets
  
  

Platform Features and Functionality

The platform enables:

• API and plugin integrations for websites, mobile apps, and POS systems
  
  
• Payment links, invoicing tools, QR-based payments, and recurring billing options
  
  
• Real-time transaction tracking with settlements to verified bank accounts
  
  

Note: Services and features may be updated, modified, paused, or discontinued without prior notice.

User Responsibilitie

Users agree to:

• Provide accurate, complete, and up-to-date business, financial, and contact information
  
  
• Use the platform solely for lawful business purposes
  
  
• Safeguard account credentials and API keys
  
  
• Promptly report suspicious activity, unauthorized access, or security issues
  
  

Fees, Charges, and Settlements

• Applicable service fees are specified in the Merchant Agreement or displayed on the Dashboard
  
  
• Fees are exclusive of taxes, which remain the responsibility of the user
  
  
• Merchants are responsible for chargebacks; refunds are handled according to internal policies
  
  
• Any fee revisions will be communicated via email or Dashboard notifications
  
  

Restricted and Prohibited Activities

Users must not:

• Conduct illegal, fraudulent, or unauthorized transactions
  
  
• Sell or promote prohibited goods or services, including narcotics, adult content, gambling, weapons, or counterfeit items
  
  
• Attempt to disrupt, manipulate, or compromise platform security
  
  

Actions for Policy Violations

Failure to comply may result in:

• Temporary or permanent account suspension
  
  
• Withholding of funds during investigations
  
  
• Legal proceedings under applicable laws
  
  

Fraud Monitoring and Risk Control

We implement advanced safeguards, including:

• Continuous real-time transaction monitoring
  
  
• AI-based fraud detection, behavioral analysis, and risk assessment
  
  

If suspicious activity is detected:

• Transactions may be delayed, blocked, withheld, or reversed
  
  
• Account access may be restricted, suspended, or permanently terminated
  
  

Note: Users remain liable for any resulting losses, penalties, or chargebacks.

Data Handling and Security

Personal and financial information is processed according to our Privacy Policy and applicable laws. Security measures include:

• Encrypted data transmission and secure authentication mechanisms
  
  
• Role-based access limited to authorized personnel
  
  

Data usage includes:

• Payment processing and settlements
  
  
• Fraud detection and regulatory compliance
  
  
• Monitoring platform performance and system stability
  
  

Intellectual Property Rights

• All software, logos, trademarks, and related materials are owned by LUKS ERA TECHNOLOGIES PRIVATE LIMITED or its licensors
  
  
• Users are granted a limited, revocable, non-transferable license solely for lawful business use
  
  
• Reverse engineering, duplication, modification, sublicensing, or misuse is prohibited
  
  
• Use of branding or trademarks requires prior written authorization
  
  

Third-Party Services

• Platform may integrate with banks, payment networks, analytics tools, CRM systems, or logistics partners
  
  
• We do not control or assume responsibility for third-party services
  
  
• Disputes involving third parties are governed by their respective terms and policies
  
  

Account Suspension and Termination

Accounts may be suspended or terminated for:

• Breach of these Terms
  
  
• Fraudulent, unlawful, or unauthorized activities
  
  
• Compliance with legal, regulatory, or judicial orders
  
  

Possible outcomes include:

• Temporary or permanent account deactivation
  
  
• Retention of funds until resolution
  
  
• Requirement to settle outstanding balances
  
  

Dispute Handling

• Users should raise concerns through internal support channels initially
  
  
• Payment or chargeback disputes may involve banks or payment networks
  
  
• Unresolved disputes are subject to applicable laws and jurisdiction
  
  

Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
  
  
• Losses related to revenue, profits, data, business opportunities, or service interruptions are excluded
  
  
• Liability for any single transaction is limited to the transaction fees paid
  
  

Indemnity

Users agree to indemnify and hold harmless LUKS ERA TECHNOLOGIES PRIVATE LIMITED, its directors, employees, and affiliates against claims arising from:

• Unauthorized or improper use of the Services
  
  
• Breach of these Terms
  
  
• Fraudulent, negligent, or unlawful actions
  
  

Governing Law and Legal Jurisdiction

• These Terms are governed by the laws of India
  
  
• All disputes are subject to the exclusive jurisdiction of Indian courts
  
  

Force Majeure

We are not liable for delays or failures caused by circumstances beyond reasonable control, including:

• Natural disasters or extreme weather events
  
  
• Epidemics or pandemics
  
  
• War, terrorism, or cyber incidents
  
  
• Labor disputes, civil unrest, technical failures, or government actions
  
  

Modifications to the Terms

• Terms may be updated at any time
  
  
• Updates will show a revised “Last Updated” date
  
  
• Continued use of the Services constitutes acceptance of revised Terms
  
  
• Users are encouraged to review Terms periodically
  
  

Severability and Waiver

• If any provision is invalid or unenforceable, remaining provisions continue to be effective
  
  
• Failure to enforce a right does not waive future enforcement
  
  

Contact Information

For questions, concerns, or legal matters regarding these Terms, contact:
lukserasoft@gmail.com